Terms and Conditions

Welcome to our online platform. These Terms and Conditions govern your use of our site and the purchase of products and services offered by Native Bloom Organics. Please read them carefully before accessing or using our services.

1. Acceptance of Terms

By accessing or using this service, you agree to be legally bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree to these Terms, please do not use our site or purchase our products.

2. Products and Services

Native Bloom Organics specialises in natural ingredient sourcing, small-batch formulation, handmade soap and skincare production, private label services, packaging, labelling, quality control, and testing with a focus on vegan and organic products. While we strive to provide accurate descriptions and ingredients information, product formulations may vary slightly due to the handmade nature.

3. Orders and Payment

• All orders placed through our online platform are subject to acceptance by Native Bloom Organics.
• We reserve the right to cancel any order due to unavailability of stock, errors in product or pricing information, or suspicion of fraudulent activity.
• Payment must be completed in full prior to product dispatch.

4. Shipping and Delivery

Delivery times are estimates and may vary based on location and other factors outside our control. Native Bloom Organics is not responsible for delays caused by shipping carriers or customs.

5. Returns, Refunds, and Cancellations

Due to the perishable and handmade nature of our products, returns and refunds are only accepted for faulty or damaged items. If you receive a defective product, please contact us promptly with your order details.

Cancellations must be made before order processing; once production begins, cancellations cannot be accommodated.

6. Intellectual Property

All content on this service, including but not limited to text, graphics, logos, images, and product formulations, is the property of Native Bloom Organics or its licensors and is protected by applicable intellectual property laws. No content may be used without prior written permission.

7. Privacy

Your use of our site is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. Limitation of Liability

Native Bloom Organics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or products, except where prohibited by law.

9. Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or supply chain disruptions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Victoria.

11. Contact Information

If you have any questions about these Terms, please contact us at: