Privacy Policy

At Native Bloom Organics, protecting your privacy and personal data is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online platform and services related to our handmade, natural cosmetic products.

Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

• Contact details such as your name, mailing address, and phone number
• Order and payment information related to your purchases
• Communication history and customer inquiries
• Marketing preferences and consents

We also collect certain technical data automatically when you visit our site, such as IP addresses, browser type, and browsing behavior, to help improve our services.

How We Use Your Information

Your data is used for the following purposes:

• Processing and fulfilling your orders for handmade soaps, skincare, and other products
• Providing customer support and responding to your inquiries
• Improving our product offerings, packaging, and labelling through quality control and testing
• Sending you updates, promotions, and information about our vegan and organic product specialisations, only when consent has been given
• Complying with legal obligations and preventing fraud

Legal Basis for Processing

We process your personal information primarily on the basis that it is necessary for the performance of a contract, consent you have provided, or for compliance with legal obligations, in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.

Data Sharing and Disclosure

Native Bloom Organics does not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us with order fulfillment, shipping, payment processing, and quality control testing, under strict confidentiality agreements. We also disclose information when required by law or to protect our legal rights.

Data Retention

We retain your personal data only as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under GDPR and Australian privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data, subject to legal or contractual restrictions
• Withdraw consent to marketing communications at any time
• Object to or restrict certain types of data processing
• Request data portability

To exercise these rights or for any privacy-related inquiries, please contact us by mail at:

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site performance. You can manage your cookie preferences through your browser settings.

International Transfers

Your information is primarily stored and processed within Australia. Should any personal data be transferred internationally, we ensure such transfers comply with applicable data protection laws and provide adequate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at the address above.